Shipping & Delivery

Order Processing

All orders are processed within 1 business day after confirmation, excluding Fridays and public holidays.

Once your order is shipped, you will receive delivery updates from our courier partner.

Shipping Options & Fees

Pickup is currently not available.

Order Inspection Upon Delivery

Customers are allowed to inspect their order upon delivery before completing payment.

• If you decide not to receive the order after inspection, you may refuse the delivery and only pay the delivery/shipping fee.
• Once the order is accepted and received, any return request must follow OFFSURGE’s Returns & Refunds Policy.

Cash on Delivery

OFFSURGE offers Cash on Delivery for eligible orders across Egypt.

COD availability may depend on your location, order value, or courier availability.

Shipping Partners

We work with trusted local courier partners, including Bosta, ShipBlu, and Egypt Post, to provide secure and reliable delivery across Egypt.

Packaging

Every OFFSURGE order is packed with care and delivered in OFFSURGE-branded packaging.

Depending on the item size and order quantity, your order may arrive in more than one package.

Delivery Notes

• Delivery times are estimates and may vary due to courier delays, public holidays, high-demand periods, or circumstances outside our control.
• Please make sure your phone number and address are accurate to avoid delivery delays.